Certified Retail E-commerce Executive Exam

You visited a mobile store in a mall as a customer and had a face to face interaction with the seller. This type of business model is a traditional business model which is finding difficulty to compete with internet businesses. What type of stores are they?

The total net profit an ecommerce store can make based on the future relationship from one customer is known as

Fabfurnish.com has introduced large offline zones where customers can get handson experience of furnitures but the buying pattern is still throug their website. What type of offline stores are they ?

A process of ecommerce transaction where people interact and assist each other in buying and selling of products and services using online media channels by liking, coomenting and sharingis known as

A software which can help an ecommerce business to track , manage , opttimize its entire business management process from product procurement to warehousing to order fulfillment , delivery and customer satisfaction is

A computer or a display monitor with a barcode scanner, receipt printer and a cash drawer which is used by retail stores to collect customer’s payment in both cash and through credit / debit card readers is called as

A Warehouse Management software supports and optimizes

Your Ecommerce portal has a million products. Which management tool can help you in managing the orders , sales , delivery , products that are out of stock and then also help in creating work orders, bills etc

An outsourced shipping or logistics service provider that handles product procurement , transportation and distribution for client companies are called as

Cashierless stores utilizes electromagnetic devices to automatically identify and track tags attached to any product that are kept in their stores. What device is it?

You walked in to a retail store , picked up a product and exit the store without having to stop for checkout with a cashier or automated payment machine because the items that were picked by you were already been identified by the retail store and the payment got deducted from your account. This is an example of

Out of 100 potential customers , 68% customers exit the website without making the purchase while still the product is in the cart. This is known as

An essential key performance indicator for online stores that is used to track and measure the amount of investment goes for converting an user to a customer that is used to get an order is known as

In an e-commerce marketplace such as amazon or Alibaba, they charge nominal fees to show your products to their users. They charge you based on the value of items that you have for sale and also for the duration you want to showcase your products in their marketplace. What type of fee do they collect?

A sales technique where the seller convinces an existing buyer to upgrade the product or services with better features and addons to make higher profits is known as